Complaint against Myntra for refund against returned product

I have  refunded product to myntra and myntra confirmed me to refund that amount with in 3-7 working days. Now 6 month passed but i didn’t recd my refund yet. It was witten by mail, over call to myntra lot of times. but two times myntra ha shared me falles referance no also against my refund.
I am not getting any responce from myntra yet. It is requested please arrange to do the needful or share me process so that i can file case against myntra. In any case i need my money back.

Nainital 263159, Uttarakhand

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