Complaint for refund from Vmart

I’d like to inform you that i ordered two items from the vmart and received only one .The same day i received the order i contacted customer care and complaint about it and they said that they will resolve the issue . It’s been almost four months and now when i call customer care two of their executive named exxxxa and sxxxxxxm  they are only giving me the wrong information that they have processed the refund and asks me to wait . when i call them after the deadline they gave me they say the se thing and disconnect the call without giving me the resolution . The only thing they are doing is  delaying the refund for no reason.
Please look into this matter .Let me know if you can help.

Vaishali
Banda 210001, Uttar Pradesh
Email: yxxxxxxxxxxxxi@gmail.com



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