Complaint for refund from Vmart – India Consumer Forum

Complaint for refund from Vmart

I’d like to inform you that i ordered two items from the vmart and received only one .The same day i received the order i contacted customer care and complaint about it and they said that they will resolve the issue . It’s been almost four months and now when i call customer care two of their executive named exxxxa and sxxxxxxm  they are only giving me the wrong information that they have processed the refund and asks me to wait . when i call them after the deadline they gave me they say the se thing and disconnect the call without giving me the resolution . The only thing they are doing is  delaying the refund for no reason.
Please look into this matter .Let me know if you can help.

Banda 210001, Uttar Pradesh

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