Complaint regarding Asus customer care support
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Complaint regarding Asus customer care support

My laptop is facing a wifi problem where the wifi driver is corrupting again and again and I took it to the service center where they charged me 800 and told that the problem is solved but apparently it was not. Now when I am taking my laptop again, they are saying that we can not solve this problem, you change your motherboard for 60000. I have call recording of technician saying that it is not motherboard issue. I have called customer care and service center more than 100 times, travelled to the service center 20km from my house 4 to 5 times and all they have given me is mental and physical torture. Please hear my request and do the needful. Consumer forum is my last resort.

Mohit
Indore 452006, Madhya Pradesh
Email: mxxxxxxxxxxx0@gmail.com



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