Complaint regarding Bhoj resort at Badlapur, Maharashtra – India Consumer Forum
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Complaint regarding Bhoj resort at Badlapur, Maharashtra

I visited along with my wife to Bhoj resort at Badlapur, Maharashtra on 17th December 2017 to celebrate our anniversary. For booking confirmation on phone he as asked us to pay ? 2500/- advance which i did a bank transfer 4 days prior going to resort & made a confirmation on my booking on whatsapp. Now the pathetic time started reaching there when i went to there office he asked me for the balance payment i asked to show the room he denied & assured me that everything will be fine & asked me to pay first. So i agreed & payed the balance amount ?2000/-. Now once we entered the room it was literally stinking as if it was not opened for months he said to open the windows & he will spray room freshner so stink will go away. I went to washroom to get fresh as i have traveled almost 120 kilometers there on bike the water in washbasin & flush was smelling like gutter water. The same water which i washed my face literally i almost had a vomit there. I immediately called the manger & complain the same he was on the way & coming back to resort so i waited there for almost an hour in garden area as i was feeling uncomfortable in room. He asked my problem i said room bed sheets & chaddar are stinking there is no napkin / towel given to us. bathroom is in pathetic condition wash basin water is sticking. he came along with me to the room & said open the tap for 5-7 minutes the stinky water will go away he tried infront of me but there was no solution then he said water comes from river that is why it is bit stinky till that time me & my wife have already made our decision to leave the place & have to no long wait there even for a 5 minutes. Then he asked me to come to his office there was his boss i think whose name i don’t know he called me & gave my ?2000/- back & asked me to immediately leave the place & handover key to his staff i asked for my ?2500 advance payment he told woh kuch nai milega tum jao idhar se. As i was in unknown place with my wife i didnt want to fight with them. I argued with him but he completely ignored me & called his guy & asked him to take key of my room. Then i asked for lunch atleast for me & my wife that also he denied. So i had no option but leave the property with getting my whole money back. Actually i was on his property only for 15 minutes rest all time was my waiting period for him to come & make settlement. For that 15 minutes i have ? 2500/-.

Dharmesh Soni
Borivali east, MUMBAI 400066, Maharashtra
Email: / 10/01/2018 / 9:58 pm

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