Complaint regarding HP laptop screen dots, customer support

Complaint regarding HP laptop screen dots and customer support

Few days ago I purchased a laptop . after few days the screen got a little amount of black dots. day by day it is increasing . I purchased it from shop. I went there a nd asked help for the problem then they said that is usual contact hp service center. I contacted them , then they asked a huge number of question for 3 or four time. then they said you warrenty is incorrect . after spending a whole day they said they will correct it in 24-48 hours. and then i cann apply for screen damage appeal also he said a tecnical guy visit your place to cure the problem …after 48 hours i contact them for my actual problem the automatic screen damaged. they said that is physical damaged,if it is physical how it is increasing i said that then thet said you kept book or something on it. i said no i uses a different backpack for it… they ruined my 3 days and harrased me for none,,, it’s in on warrenty now but still they are not curing the screen. plese help me out from the problem.

Suvam
Kolkata 700154, West Bengal
Email: sxxxxxxxxxxe@gmail.com



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