I have started receiving message for Citi bank credit card bill payment through I don’t own any credit card from the bank. Initially I thought it was may be false message but when I got multiple messages I tried calling city bank credit card. There I got go know that they tried to deliver a credit card in July – 2020 to my office address though offices were closed due corona lockdown and that got returned to the bank. I have never ever got any communication in any terms after that hence I wasn’t aware of any credit card issues on my name till I didn’t get any message for bill payment.
I even tried calling many times to the customer care but they have not resolved my issues yet, even increasing the bill amount every month.
can consumer forum help me here?
Navi Mumbai 410206, Maharashtra