Complaint regarding JIO phone recharge

I have recharged with Rs 297 through My Jio app. I realised that the recharge is for jio phone and it doesn’t work on non jio phone.when I called up the customer care,they advised me to put the sim in Jio phone to use the recharge plan.Is this some sort of fraud to make customers but Jio phone.? They should have some way to convert this to some other plan and help the customer.

Sai Vivek
HYDERABAD 500072, Telangana

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