Complaint regarding no delivery, no refund from

Had placed an order on which was unsuccessful and the amount got debited from my A/C. Also received payment acknowledgment from their side but no order confirmation received till date. Had sent multiple mails and asked for refund but no one is responding. Now its going to be about 1 month and no action is being taken by them. No one is replying to my facebook chat messages also. Please do the needful. Sharing  the transaction details for your convenience:

Order Date – 31/05/2020 22:50:06

Lucknow 226021, Uttar Pradesh

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