Complaint regarding Pest Reject machine from AA TELESHOPPING

I have purchased one Pest reject machine worth Rs.1500 from AAteleshopping  5A ground floor Tilak nagar west delhi -110018 via online portal and received the product on 11/06/2020 via blue dart courier tracking no 59533520561 and product order no 40129422 after using for 1 week the machine is totally not working in Insects like ant,cockroach and mice then i called to customer care no  after many attempt they picked the phone and i told my problem they told me that plse use the product for 2 weeks it will work in insects after using for 2 weeks the problem doesn’t solved again i call in same no and after many attempts they picked the phone and i told them to return the products immediately i dont want to use this product but till date they are neither returning back the product  or not giving response and i have also given 2 mails in there company mail idbut no response form there end.

Kindly help me to get my money return back

 



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