Complaint regarding refund due from Travolook

Complaint regarding refund due from Travolook

No refund received from Travolook for 3 months amount of 15000.  I had booked to and fro tickets from Mumbai to Kochi from Travolook on 28 Jan 2021,it’s been more than 3 months no refund received yet,no response for my emails,and the customer care service makes us wait for half n hour, and everytime they tell wait for 7 days still no refund received yet

Thane 401107, Maharashtra

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