Complaint regarding refund from Quikr

I made a transaction on quikr which the seller cancelled the transaction after i paid an amount of Rs.10499 for an iphone 6s 64GB. They said that the refund was initiated on the 23th of june, 2019. Since then i’ve been calling the quikr team for an update regarding the refund and they usually says it will take around 5-7 working days for the money to get refunded in my account but after 7 days have passed i’ve called them again as the refund was not reflected in my account till today, the rerefund initiated. It’s sad to know that quikr being such a big and reputed company fails to refund my money within their specified period of time and it’s taking more days than expected. So i request Indian consumer forum team to help me resolve my issue and get back my money amounting Rs.10499 as soon as possible. Thank you.

Gideon Engti
Diphu 782460, Assam

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