Complaint regarding Tata Photon service

I had TATA photon dongle. Due to very bad connectivity and slow speed, I have been requesting for disconnection of this number w.e.f NOVEMBER 2017. However, till date TATA has not disconnected the same and is demanding that I pay till date charges as usual. Despite ‘no service’ I had paid till March 2018. Since this is no fault of a consumer, I request for refund of all charges paid from November 2017 till March 2018 and that action must be taken to immediately disconnect my number.
I also submit that TATA is indulging in fleecing of customers and it must be brought to the notice of all general public. Also, please note that the customer care service of TATA is non-existent and is not user friendly. no. 9212029556

KV Bhat
Inderpuri, New Delhi-12

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