Complaint regarding visa services for Germany
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Complaint regarding visa services for Germany

This is to inform you that I’m from Himachal Pradesh. In 2018 I contacted with a consultant for Germany ‘uniglobal services’ currently known as ‘study free Germany’ as I wanted to pursue Mater’s in mechanical engineering from Germany. But they had just wasted my time and money.

Firstly, they said your course will be in English but in mid 2018 they started saying me that you have to clear A1 exam with more than 70 marks then you will get admission in Germany. I prepared for that and cleared it also. After this when I asked them for the offer letter for so long then they gave me the letter of ‘Paderbon University’ with condition that there will be German language course then after you will be admitted to the university. Not to waste more time I took that in January 2019. But that got expired because of delay in block account which they said it’s your problem. Till this time I have paid them around 5 lakh ruppee which was the total amount I was supposed to be paid as per the contract signed.

Then after when I asked them what to do now. They said we want more 1 lakh 25 thousand ruppee as there will be the fees of your institute and then we will get you admitted in any German language school and you have to complete your A2 level after that we will provide you the new offer letter for October 2019 intake . So I decided to go to Germany and wanted to start my career. When I reached there I joined the German language classes but after a month the institute asked me to pay the fees. I was really shocked. I told them that I have paid the fees in India. Both of them stopped replying and I stopped my classes for 1 month. I told them visa is also near to the expiry. But they even don’t care about that. After one month they replied me and said we will pay the fees also you have to pay 390euros ( Approx. 30000rs ) that we will credit to your bank account by the end of November. Till now they haven’t credited that also . Then they  said clear A2 with more than 70 marks we will provide you an offer letter for next semester ( April 2020 ). So I decided to go back to India because they haven’t given me the offer letter for October intake and they were not replying me nor picking up the calls. So  I had just wasted 2.5 years and around 5 lakh ruppee still got no results.

I will be very thankful to you if you will help me getting my money back

Mandi 175046, Himachal Pradesh

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