Consignment not delivered by DTDC - India Consumer Forum

Consignment not delivered by DTDC

I have couriered a bag of very important books to my son’s school on 25.10.2017 from Amritsar to Bangalore. I have specifically told the sitting person that the packet should reach earliest by 2 days to his school at bangalore. It was very urgent delivery. The branch at amritsar confirmed that it will reach in 2 days. However even on 30 th the courier hasn’t reached. This is a very serious breach of commitment and trust. I called up customer care at Banglore. The bag not yet received there. Than I called Delhi customer care. They were not aware about the location of the bag.

That bag was urgently required over there. I want that quick action be taken from your end. The tracking no is D37694482. From Amritsar to Banglore. This should be taken as a complaint against DTDC for negligent and irresponsible delivery of service.

Amit Handa
Amritsar 143001, Punjab

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