Defective product from Flipkart vendor, replacement denied

I have purchased a mobile handset Asus Zenfone Zoom S on 27Nov2017. Online seller name is OmnitechRetail.

Seller published a 10 days replacement warranty for Damaged, Defective, item not as describes cases. The mobile I have received has proximity sensor defective. Defect was first observed by me on 04th Dec 2017. Same was informed to Flipkart seller. Flipkart denying replacement against the fault reported and insisting me to go for service through their technician. this claims their published advertisement as false. Misleading and cheating way of promoting the products sale. Two times I contacted Seller through call and below are the complaint numbers
Return id 11201092417095482650 dated 04th Dec 2017
Return id 11201092936481996651 dated 05th Dec 2017. both complaints were closed by Flipkart stating they will send the techician to fix this problem. One techincian already visited and confirmed the issue but tech want my mobile to be serviced to try fixing the problem.

Ajay Dixit
Mankar chowk, Pune 411057, Maharashtra
Email: axxxxxxxxxxt@hotmail.com

Categories

Solved Complaints

Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-: Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010. Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010

Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5. Indore 452003, Madhya Pradesh

Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014… Read more Mr. Vivek Sharma, Bangalore, Karnataka

Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund … Read more - Prashank Katke, Mumbai

Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-: On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h… Read more Nitin Sawant, Mumbai - 12.08.2009

Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015. Shabeer Ali, Malappuram Dist, Kerala 676122

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Indrani Rao, Mumbai

MakeMyTrip.com fails to pay full refund – Rs.1000/-: Mr. Soutik Das (das.soutik@indiatimes.com) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010. Makemytrip.com - 26.01.2010

Complaint against Surya Roshni Ltd. for interest: Ms. Poonam Tyagi of Mumbai-400094, MAHARASHTRA invested in FD with Surya Roshni Ltd. There company delayed the issuance of FDR and upon further pursuing the matter the company sent a cheque for the FDR investment amount though the cheque got dishonored. On taking up the matter with the company by Ms. Tyagi, the company once again sent a cheque for the investment value. The company however did not pay interest for the delay of more than 6 mont… Read more Surya Roshni Ltd. - 29.04.2013Mumbai

Shiva Kumar on Complaint regarding service of Honda Hornet bike: “Mileage not giving for 1 litre 25km giving”
Sowmiya K S on Complaint regarding online data entry job fraud: “I’m Sowmiya..I also send 8000 rupees to the next prowfn data entry platform….also completed the project..they scam all the money….…”
ICF on Complaint regarding fake data entry job: “@ Rema: Do not make any payment to them. Please submit your complaint at www.indiaconsumerforum.org/?page_id=34 for any guidance.”
Rema on Complaint regarding fake data entry job: “I receive a call for next prowfh company for project work data entry And the ask money in 89 RS…”
Ankita on Complaint regarding non-delivery by shadesinc page on Instagram: “I wish I visited this page before I ordered for 3700 and now they are not responding”

Defective product from Flipkart vendor, replacement denied

Leave a Reply

Categories

Recent Comments

Solved Complaints

Recent Posts

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.

Defective product from Flipkart vendor, replacement denied

Leave a Reply

Categories

Recent Comments

Solved Complaints

Recent Posts

Tags

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.