Defective product from Shiprocket and no customer support

Defective product from Shiprocket and no customer support

I have ordered a product on e-commerce site www.shiprocket.in. The product is defective and  I have shared Video of same to support[at]shiprocket.in as per description given on e-commerce site.

I have submitted my complain 2 times but both the time complain had been closed without solving anything.

Both the complaint nos are 1923390 & 1942300.
I feel very disappointing on it.

Details of above cases attached .

Sudipta
Uttarpara 712258, West Bengal
Email: sxxxxxxxxxi@yahoo.co.in



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