Disney+Hotstar OTT platform not providing stream as promised - India Consumer Forum

Disney+Hotstar OTT platform not providing stream as promised

Disney+Hotstar OTT platform stream all star tv contents in India. They had advertised that for VIP subscription they will stream all TV programs 12 hours in advance at 6 am daily. On this promise I had subscribed one year fees for VIP membership to watch my Star-Jalsha Bengali TV channels Bengali serials in advance. But actually it was a fake advertisement by Hotstar. Most of the TV serials are streamed only a couple of hours in advance of telecast instead of streaming 12 hours in advance. When I raised complaint to top management President and Head Disney+ Hotstar, I have received response from customer support and from Pxxxa Kxxxxxxxe executive with all sorts of bullshit excuses of Covid situation etc. In the same condition another OTT platform Zee5 is streaming all Zee TV programs 24 hours in advance to their club members hours. The same production house(viz. Tent Cinema) who are supplying their contents to Zee5 on time, but they default for Hotstar. This shows poor management and high corruption by Disney+ Hotstar management. We the subscriber are the worst sufferer.

SUJIT C
NAIHATI 743165, West Bengal
Email: cxxxxxxxxx5@gmail.com



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