Misleading quotes from Samsung for refrigerator service - India Consumer Forum

Misleading quotes from Samsung for refrigerator service

I have purchased samsung refrigerator on 10/12/2014, ice got accumulated in feezer box while removing ice from box it got damaged, so i called samsung customer care for service. samsung arranged service person. He came and inspected then he told to replacing freezer box so i agreed for that. again service person came and he checked again and he said compressor also need to replace but i dint agree for that because compressor was running there any problem in compressor. then i contacted customer care they have closed my complaint also shared estimated cost for repair is Rs9258. but i contacted other refrigirator services. They have done the service with Rs3129 . Samsung company not providing service to customers and misleading in the name of service.

Subbanaik s
Bangalore 560092, Karnataka
Email: sxxxxxxxxk@gmail.com

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