Myntra neither delivering order, nor refunding money

This is regarding my with Mynta which was placed on 30 may and Myntra has not even shipped my item as i have checked with their  Ekart Logistics but they changed the status as shipped so that I am unable to cancel the order.

Since 31st may the Order status is shipment details received and I have called them multiple times to cancel this order and refund my amount but they are not doing it. Every time their manager calls and give me 72 hours for update which are already passed. Its been more than 27 days and they are holding my money. Attaching order details and shipment details and customer care case raised. They have closed all my queries and now stopped responding to me. This was a birthday gift for my father and was suppose to reach on time due to lockdown situation. I am mentally disturbed by calling them atleast 25-30 times.

Santosh Bisht
Pune 412207, Maharashtra
Email: sxxxxxxxxxx2@gmail.com



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