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Non-delivery by Blue Dart despite collecting extra charges

I have sent an urgent letter through Blue Dart Express Service Dibrugarh dtd. 05.10.2018 Pay & Accounts Officer, Doordarshan, Guwahati for which an amount of Rs.400/-(Four hundred) was charged for urgent delivery on 08.10.2018. Sadly, the said urgent letter has not been delivered by the Blue Dart Express Service till 5.30 PM of 08.10.2018 and the very purpose of sending it through such a reputed courier has lost and I have been asked to pay the hefty charge of Rs.400/- for delivery of a single letter. The amount may required to be refunded along with compensation for such a huge negligence. AWB No.15523142552

Probin Dutta
DIBRUGARH 786003, Assam
Email: dxxxxxxxxxx8@gmail.com



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