Non delivery of equipment by gammagym

On 14 June 2017 I orderd gym equipment from after talking to them and customizing the package worth Rs.10144. They assured me a 10-15 day delivery to my address. After 10 days I called them about the update and they tell me that they had forgotten to send the package. They requested me to wait for another 15 days. This went on for 2 months. I spoke to the owner multiple times till December 2017 and he assured me that he will look into the matter personally but nothing ever happened. I requested his to refund me the amount and he refused saying refund is out of the question.

Gouri shankar SARKAR
Sector 21 C, Faridabad 121001, Haryana

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