Complaint regarding items sent through via.com

I parcel my old stuff to canada through courier via.com which in turn sent it throught TNT and Fedex express. and i was charged duties and taxes without my consent and also for which i was exempted. the team is ot doing anything to help me out and just saying the stuff has been delivered. all the boxes delivered were in bad shape torne and opened as well. a few items are missing also. Looking forward for a way to get this sorted legally until the unneccesary duties paid are exempted.

ankit tiwari
Aya naagr, New delhi 110047
Email: mxxxxxxxxxx1@gmail.com



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