Ola cabs blocked account without any reason - India Consumer Forum

Ola cabs blocked account without any reason

On 24th of July, I booked a cab around 4:30 pm and came from and came from Bellandur to E-City. After I finish a small work I booked an auto around 5:30 pm but the driver didn’t show any sign to pick me up. Also, he rejected my second call. So, I cancelled it (that too before the time they charge me cancellation fee) and booked another auto and came home. All went well.

Now, I am seeing that Olacabs has blocked my a/c because of policy violation. Strange! I have not violated any policy.

I have purchased a pass @ Rs. 49 which will expire in 30 days. I believe they are doing this intentionally to fool their customers.

I already have contacted them via email and social media but they couldn’t tell me clearly which policy I violated.

Chandranath Mondal
Phase- I, Bangalore 560100, Karnataka
Email: bxxxxxxxxxa@gmail.com

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