Order not delivered by PayTM

I place an order on 3rd October 2017 on Paytm app and paid through online. I ordered two shirts of Shaftesbury London of Rs.768 each. I received my order on 7th October 2017 and found that I receive only one shirt and other shirt was missing. I immediately informed to Paytm about this on 7th October 2017 but till now I do not got any response from them. The other shirt which I received does not fit to me so I raised ‘replacement request’ for both the shirts as both the size of shirt was 44. Paytm accept the replacement request for that shirt which was missing. I sent several messages regarding this but I do not got any response fro them. I also made several calls but everytime they put me on hold and they also disconnect my call after waiting for 35 minutes. Please help me in this regard as Paytm is not helping me at all neither Paytm gave me any response. My order Id is 3912033205.

Aakar Srivastava
Nishatganj, Lucknow 226006, Uttar Pradesh
Email: axxxxxxxxxxxxx5@gmail.com

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Solved Complaints

Complaint against MakeMyTrip for short payment of train ticket refund – Rs.1272/-: Mr. Thiyagarajan of Kanchipuram, Tamilnadu (thiyagarajan.t(at)gmail.com) had posted a complaint with us on 28-03-2010 for non-receipt of full refund from MakeMyTrip against cancellation of train ticket. ICF pursued the claim with MakeMyTrip and after email exchanges by Mr. Thiyagarajan the short paid amount was refunded on 08-04-2010. Mr. Thiyagarajan, Kanchipuram, Tamilnadu - 08.04.2010

Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5. Indore 452003, Madhya Pradesh

Refund from DTDC – Rs.1,040/-: Mr. Vivek Sharma of Bangalore, Karnataka (vivek0217[@]gmail.com) sent a courier through DTDC , reference number D17166789, on 10th May 2014 but it was lost on its way to Delhi. Package contained shoes worth Rs800 which was declared. He had submitted all documents in support of his claim of Rs 1040 (800+ 240 courier charges) but DTDC were not processing the same. Mr. Sharma posted his complaint with ICF on 12-08-2014 and finally got his claim settled by 04-09-2014… Read more Mr. Vivek Sharma, Bangalore, Karnataka

Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund … Read more - Prashank Katke, Mumbai

Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-: On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h… Read more Nitin Sawant, Mumbai - 12.08.2009

Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015. Shabeer Ali, Malappuram Dist, Kerala 676122

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Indrani Rao, Mumbai

MakeMyTrip.com fails to pay full refund – Rs.1000/-: Mr. Soutik Das (das.soutik@indiatimes.com) of Kolkata had received Rs.1,000/- short against the cancellation refund of his air tickets booked through MakeMyTrip.com. He posted a complaint with ICF on 20-01-2010 and ICF pursued the same with MakeMyTrip.com. Mr. Das got back his refund on 25-01-2010. Makemytrip.com - 26.01.2010

Complaint against Surya Roshni Ltd. for interest: Ms. Poonam Tyagi of Mumbai-400094, MAHARASHTRA invested in FD with Surya Roshni Ltd. There company delayed the issuance of FDR and upon further pursuing the matter the company sent a cheque for the FDR investment amount though the cheque got dishonored. On taking up the matter with the company by Ms. Tyagi, the company once again sent a cheque for the investment value. The company however did not pay interest for the delay of more than 6 mont… Read more Surya Roshni Ltd. - 29.04.2013Mumbai

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