India Consumer Forum for online consumer complaints - Part 13

Complaint regarding Samsung fridge service, poor support

I have a Samsung double door fridge and it’s not cooling so on May I lodged a complaint and a technician came and changed parts however the fridge still wasn’t cooling so again I called them and they came again and said one more part need to be changed (this happened in a span of …

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Ordered product and paid amount but product was not delivered

I had ordered medicines online from https[:]//zenerics.in/ on 25th Aug 2025.  Usually they ship in 1-2 days,  but since I did not receive any update from them,  I sent emails asking for refund, made multiple calls and also wrote to their whatsapp.  No one is answering the calls or responding to emails/whatsapp.  Whatsapp has only …

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Complaint regarding order placed with Snapmint

Ordered product and paid amount but product was not delivered. Value: 500 I had ordered a product worth Rs.500/- on snapmint on 29th aug 2025, and the product was not yet delivered but the tracking status showing that it was delivered . But no delivery person has contacted me and not handed over any product. Please consider …

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Complaint regarding mobile insurance policy

This is to bring to your attention that I had availed a mobile insurance policy with you. Unfortunately, my mobile phone was damaged on 20 August 2025 and I had filled a claim with you on the same day 20 August 2025. I have sent all the necessary documentation through WhatsApp as requested. However, I …

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Complaint regarding Garena Free Fire gaming account

I am a gamer from India whose Garena Free Fire account was compromised, resulting in the loss of years of gameplay and significant in?game purchases. I have clear proof of ownership, including payment transaction records, in?game profile details, and device information. Despite repeatedly submitting this evidence, Garena has refused to assist in recovering my account, …

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Complaint regarding non-delivery of phone by Samsung

I am writing to express my extreme frustration and disappointment regarding my order for the Samsung S25 Ultra, placed on the Samsung shop app. I made the payment via my credit card and selected the EMI option for 12 months. The initial delivery was promised for August 19th. When that failed, I was assured by …

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Complaint regarding OLA service support

I am having one 2-wheeler of OLA which stop suddenly and not in running state which is around few months old. For same, I have complaint to company and vehicle is parked at their service center from last more than 40 days and still when I ask to provide me my repaired vehicle, they are …

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