I wish to lodge a complaint against Vijay Sales regarding an incomplete refund for cancelled orders placed through their online platform. I placed orders for iPhone 17 devices for personal use for myself and my family members. Two of my orders were subsequently cancelled by Vijay Sales without any request for cancellation from my side. …
Category: Mobile Phones
Complaint regarding mobile insurance policy
This is to bring to your attention that I had availed a mobile insurance policy with you. Unfortunately, my mobile phone was damaged on 20 August 2025 and I had filled a claim with you on the same day 20 August 2025. I have sent all the necessary documentation through WhatsApp as requested. However, I …
Complaint regarding non-delivery of phone by Samsung
I am writing to express my extreme frustration and disappointment regarding my order for the Samsung S25 Ultra, placed on the Samsung shop app. I made the payment via my credit card and selected the EMI option for 12 months. The initial delivery was promised for August 19th. When that failed, I was assured by …
Complaint Regarding Mishandling of My iPhone
I had submitted my iPhone to the service center for issues like charging problems, lagging, random restarts, and most importantly, electric shock during use while charging. At the time of submission, the device only had a minor dent, which was clearly visible and acknowledged. However, now the service center is claiming that the phone has …
Regarding Vivo mobiles Y16 and Y58, Repeated Device Failures
I am writing this email as a deeply dissatisfied customer who has experienced repeated issues with Vivo mobile devices, along with poor after-sales service and a complete lack of accountability from support teams. I have purchased multiple Vivo smartphones over the last few years, including: • Vivo Y16 (Approx. purchase date: May 2023) • Vivo …
Complaint regarding services from Samsung service center
A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my device. Below are the details of my complaint 1. Repeated Fraudulent Repairs. This is the third time I have faced fraud from this …
Complaint regarding Pink Line on Samsung Galaxy M52 5G
I am writing to formally escalate my ongoing grievance regarding the persistent pink line issue on my Samsung Galaxy M52 5G, which was triggered after a software update. Despite multiple attempts to resolve the issue through Samsung’s customer service and authorized service centers, I have not received a satisfactory resolution. The company’s response and handling …
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