India Consumer Forum for online consumer complaints - Part 17

Complaint regarding Swiggy’s non-cancellation Policy

My order got automatically placed when i changed the payment mode from card to cash on delivery. this is also to my surprise and i immediately look for cancel option but so many ads on this platform could find which was earlier available of free cancellation within a minute. then i immediately went to chat …

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RBL Bank Account Frozen Without Alert

I am a savings account holder with RBL Bank (Doddaballapur Branch). My account was frozen by the bank, stating there was a suspicious transaction. However, I did not receive any SMS, email, or alert from the bank about this. According to RBI guidelines, such actions should be communicated to the customer immediately, but that was …

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Complaint regarding services from Sulekha for business leads

I would like to file a complaint regarding services from Sulekha.com. A representative named Kxxxxxn, claiming to work at the Sulekha Shivajinagar office, contacted me multiple times in May and convinced me to purchase a business lead generation package worth ?11,800. He assured me that I would receive at least 1–2 quality leads daily, and …

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Fraud sales by Instagram vendor in the name of Kanchivaram Sarees

I wish to bring to your attention a case of online shopping fraud I experienced through an Instagram-based seller. Incident Date and Time: 9 July 2025 1:02 PM Incident Details: I ordered 2 sarees and 2 blouses from an Instagram page named “Kanchivaram Sarees”. The seller contacted me over WhatsApp and confirmed my order. It …

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Non-delivery of study material by ALLEN Career Institute

I hope this message finds you well. I am writing to express my concern regarding the continued lack of clarity and support in resolving the issue related to my incomplete book shipment. Despite several follow-ups—and repeated clarification from my side—I am still receiving the same generic response: “You have received all available books. Any remaining …

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Complaint regarding Swiggy’s Unfair Cancellation Policy

I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …

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Regarding order placed with Instagram vendor @goodbuy.in

Prepaid Order Not Delivered by Instagram Thrift Store. Value: ?2000 Placed a prepaid order with an Instagram-based thrift store named @goodbuy.in on 08-06-2025. Ordered a Black leather ferrari jacket and made a full payment of ?2000 via Google Pay. it’s been a month since i’m constantly asking them to refund or deliver my order but they …

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