Refund not received from Google pay for failed transaction

Payment not refund by google pay. Value: 648. I made payment 0f 648 rs on 25/03/2019 electricity bill to cescom through google pay that payment was failed but amount deducted in my account but it shows amount will refunded in 5 or 7 working day but 15 day left I didn’t get any refund please help for refund.

Sachin Kv
Mysore 570011, Karnataka

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