Complaint against Fastway cable service

I am using Fastway cable service in Baddi (H.P)  Since last 15 days i am regular requesting fastway team to activate my choice pack  but in spite of regular request  fastway team has activated some channels but since yesterday cable operator has stopped  my service Error 104 is coming on my screen . I have requested to fastway customer service & Nodal officer but till now my service has not activated. Kindly look into the matter & do needful. My Mac no is 08803934FC61.

Praveen Kumar
Baddi 173205, Himachal Pradesh

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