Regarding Health Insurance with Royal Sundaram

I have taken a health policy from Royal Sundaram called health for ever. The period of insurance is from  5-03-2019 to 04-03-2021. by paying Rs. 25499. Till today I have not claimed a single medical bills from this company. When ever I ring their customer service number 94xxxxxxxxx9 or 18xxxxxxxxxxx0 They are not answering. I want to know the status of my policy and the procedure for claiming medical bills..

K. R. PURAM, BA 560036, Karnataka

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