Regarding Iball Assan from Shopclues – India Consumer Forum
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Regarding Iball Assan from Shopclues

My grandmother was very old and particaly blind. i sarching a easy phone for her,,,this time i sea iball assan 3 mobile phone in shopclues. i order it,on 2/6/2018 by cash on delivery.it cost 2828 my order deliverd in 9/6/2018

Then i open the phone and i surprise this phon was so complicated for use my grandmotger, it has so many dedicated button fot savaral option, and a sos button, if by mistake it pressd then so many people harrased,,then i think the phone has voice dilar, but its have not it, and main thing is the kybord is big that is ok but it is plain and smooth to understand,,,thats why i want to return it because our financial condition is not allow to waisting 2828inr#
Then i placed a returned request on same day of delivery 9/06/2018,they show my status return requsted,,but after that thy not respond me,,so thats why i call customer care no, and they directly refused to return my order#
pllz help mee at this matter open the phone and i surprise this phon was so complicated for use my grandmotger, it has so many dedicated button fot savaral option, and a sos button,if by mistake it pressd then so many people harrased,,then i think the phone has voice dilar, but its have not it,and main thing is the kybord is big that is ok but it is plain and smooth to understand,,,thats why i want to return it because our financial condition is not allow to waisting 2828inr#
Then i placed a returned request on same day of delivery 9/06/2018,they show my status return requsted,,but after that thy not respond me,,so thats why i call customer care no,and they directly refused to return my order#
pllz help mee at this matter

Sayan Roy
Tangra, kolkata 700015, West Bengal
Email: sxxxxxxxxx3@gmail.com



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