Regarding wrong balance deduction by Payzapp - India Consumer Forum

Regarding wrong balance deduction by Payzapp

The balance in my Payzapp account on 1st of November, 2017 was 5000 but in the evening it shows the balance as 00. I called the customer service twice after lot of efforts and they said that it was an technical issue and it will be resolved shortly. But it’s been 3 days and I haven’t received my money back. Contacting customer service is not an easy the wait time is more than 30-35 minutes.

Vikash singh
Ranchi 834004, Jharkhand

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