Streetstylestore not accepting returns of poor quality products - India Consumer Forum

Streetstylestore not accepting returns of poor quality products

I had ordered 3 dresses from Streetstylestore online shopping site on 4th march 2017. After passing 10 days from the day of order I enquired about delivery of the product through Raise a query option, every time they replied that it has been marked as Priority Dispatch. After more than 1.5 months they shipped the products on 27th april 2017. On 1st may i got a message from delhivery that they are delivering the product, on that day i refused to accept the courier, so courier boy told me that he’ll cancel the order so I said ok cancel the order. Again on 3rd may i got message from delivery company that they are again delivering the package but that day courier boy didn’t come. On 4th may courier boy called me to pick up the package I accepted it. But after checking the product i got disappointed because the quality of the product is very bad than description of the product in site I had seen. So I decided to return it back but when i selected the return and refund option, one dialog box is opening on which it has been mentioned as “for reasons of fairness in pricing and quality of products we don’t have return policy”. but at the time of order they hadn’t mentioned such thing.I had also mailed them but they are not responding now. They are fraudsters ,at first they delivered the product after 2 months and that even of worse quality and now they are saying that they don’t have return and refund policy. I want refund of my money. Its not only my issue.many customers who had ordered products from this site has the same issue you can check it in their facebook page that many had complaints about this site.Please look into this matter.I want refund.

Avantika Bharti
Jamshedpur 831014, Jharkhand
08/05/2017 / 12:00 am

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