Nature of Complaint. 8 hr flight delay & re-routing without adequate support. Baggage mishandling and misplacement at destination. Unprofessional behavior by AIX ground staff, leading to FIR filing. Written commitments for refund made by airline, but no refund credited despite repeated follow-ups. Poor grievance redressal, multiple cases opened, one even closed without resolution Chronology of Events …
Tag: AIR INDIA
Regarding Unresolved Flight Change Request with Air India
I hope this message finds you well. I am writing to formally express my dissatisfaction with the services provided by Air India, and the appalling customer service experience I have encountered. On 25th June 2025, I booked flight tickets for my mother from Mumbai to Berlin, with Air India, in an effort to support and …
Complaint regarding refund from Air India for cancelled flight
My flight got cancelled by Air India, but did not initiate a refund to my original payment method. Please confirm from your yard and need a refund on an urgent basis. This kind of thing is not tolerable. I’m attaching all details and stamp with seal by airport authority to issue a full refund. Kindly …
Regarding tickets booked through Kiwi to Germany via Israel
I booked a ticket on 19th November last year via kiwi.com to fly at a future data on 7th January 2023 from New Delhi to Munich via Israel. I was supposed to board Air India flight on 7th January 16:55 from DEL uptil Israel. Then at Israel I was supposed to change the connection and …
Air India refund not processed after several calls, complaints
We have our return tickets booked from Delhi to Surat for 12th Aug 22 and return on 13th Aug 22. Due to a death in family, we were not able to travel and have to cancel our tickets on 7th of Aug 22. We have made multiple requests with Air India under Case IDs on …
Complaint regarding ticket refund due from Air India
I booked my flight ticket for 5th July 2021, but the flight got canceled. I have contacted customer care 5-6 times but I have not got anything besides random talks. I belong to a poor family and I collected this money with great difficulty. It has been nearly 9 months and it is disturbing me …
Wrong refund from easemytrip on cancellation of flight by airlines
I have made booking of flight tickets from andaman to hyderabad via Chennai for 4 people being total value of Rs 21264. On the date of travel the flight was canceled by the airlines operator AirIndia and we had to book different flight to reach our destination. airlines told us that we were eligible for …
Recent Comments