online shopping | India Consumer Forum - Part 368

Tag: online shopping

Warranty problems with Lenovo laptop from Flipkart

I purchases lenovo laptop from flipkart on line site date 22-01-2017. that time they providing 3 years warranty and it showing also. and now i am getting problem in laptop than i call to customer care the are asking me it is not in warranty and on flipkart not mention it is warranty for one …

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Non-delivery of order by Bigbasket even after 10 days

Complete order value of Rs.2642 has been paid in advance. Order status shows as ‘Completed’ but order has not been received. Have contacted customer care multiple times, also spoken to multiple supervisors and requested to escalate case but no one has bothered to get back to me. I have complete email trail that shows the …

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Flipkart not honoring return of faulty product

I have purchased redmi note 4 phone through online website flipkart on 8 of sep’17 and after 2 – 3 days of delivery I got an issue of hanging then my phone got switched off thereafter I raised complaint to replace or change my phone but they are not doing as per promise to return …

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Missing amount in PhonePe Wallet

Few months ago I returned 3 products to e-commerce site Myntra and claim to have refunded the total amount (Rs. 2,285.76) in PhonePe mobile wallet. The amount was seen in the wallet to I thought it was okay. Then on 15 August 2017, I was trying to order another item from Myntra and during payment …

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Second hand mobile sold by Shopclues vendor

I have purchased a Asus Company Mobile Shopclue , after received when I start to operate , it was not functioning ,Then i complained to Shopclue where i purchased ,Shopclue told me that you consult to Asus Service Center ,When i visited to Asus Service Center Kolkata with mobile ,after checked Service Center told that …

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Amount deducted by Amazon without information

I have place an order on amazon.com , my order no. is ORDER# 111-6365629-604824 . amazon made an online transaction of about 45 $ but during the time of transaction neither the State Bank of India nor the amazon.com had asked me for confirming the order via asking OTP, PIN , or even CVV . …

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Regarding product despatched by Snapdeal vendor

I am from shahjahanpur uttar pradesh and i am placing order in snapdeal on 03 september at 11:56 PM and product name Saree designer saree multicolour georgette saree. This product saree not like my mom so i want refund of my order and snapdeal not provided me refund of my order. so i say you …

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