Orderd food through swiggy app on 06 Oct 2020 amounting to ?240 for total 8 items. When the order came, there were only 2 the ordered items with 2 different items. Contacted swiggy, and they asked if I want a replacement order or refund. I went for replacement order. Replacement order came.. But again that …
Tag: Swiggy
Poor quality delivery of pizza by Swiggy
I placed an order on Swiggy on 26 December 2019. The cost of the order was INR 178/- which was paid online. The condition of the food delivered (Pizza in this case) was delivered in a very improper and mismanaged way. When i complaint about it through swiggy app. I was given the option of …
Rs.500 Cancellation Fee by Swiggy for cancelling lunch within 3 min
I made an for Rs 995 using Swiggy App. Within 3 min, I cancelled the order realising that I made a duplicate order. I was charged Rs. 500 as cancellation fee. I was informed by customer service that they are unable to refund the cancellation fee because the restaurant already started making the biriyani (within …
Order short delivered by Swiggy
I had placed an order from Swiggy on 10th December 2019. I had paid for a khichdi and a rasgulla. However, I only received a khichdi. The company is not willing to acknowledge this and hasn’t responded to me in over 40 hours now. I have been trying to reach them from a really long …
Complaint regarding wrong delivery by Swiggy
I ordered the muttar mushroom, laccha paratha and tandoori roti from swiggy on 14/11/19 and the order which I received, after half an hour of an ETA was chicken and tandoori roti. I complaint to swiggy customer care and I also wrote an email to them but they didn’t take it seriously. They promise me …
Swiggy delivers wrong product even after cancellation
Actually swiggy dont care about Customer. Value: 284, Swiggy, I place order on 7.33 pm and they delivered on 9.15 pm . during that I have told them to cancel order as it taking too long and I am going out side for eat, still they deliver at home when I am not there. And more …
Swiggy.com unfairly charged me excess amounts
Swiggy.com is an online food delivery service that takes orders and payments on behalf of customers, collects and delivers food from vendors. The company offers paid “SUPER” membership for frequent consumers, who wish to avoid food delivery charges. SUPER membership also entitles the consumers some freebies like free food. I purchased SUPER membership for a …
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