Recovery of unsettled Security Deposit amount from Reliance Communications – Rs.654.26:
Mr. Chandra Mohan of Ghaziabad (email@example.com) had surrendered his Reliance Landline on 01-03-2009 after settling all the outstanding bills and applied for the refund of security deposit Rs.1000/-. Reliance had assured that his deposit would be refunded within 90 days. However, Mr. Chandra Mohan did not receive his refund even after 90 and he took up the matter with Reliance Customer Care. Following this, Reliance made a refund of Rs.345.74 after deducting the bill charges that were raised after termination of the landline account. Mr. Chandra Mohan posted a complaint in the ICF site on 21-08-2009 for recovery of the balance security deposit amount. ICF took up the matter with the Reliance and after a couple of follow-up messages, Mr. Chandra Mohan got his refund of the balance deposit amount of Rs.654.26 on 09-09-2009.