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Refund from Bagittoday – Rs.8,150/-: Manikandan D, Nethaji Road, Tiruvarur. 610002, Tamilnadu Email: maniikandan90(at)gmail.com placed an order worth Rs.4075/- on 22-10-2012, through online.(order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, they said he would receive the money Rs.8150/-(2×4075=8150 for extra two times debited) back to his account very soon. But even after a month the amount was not credited to his account. … Read moreBagittoday - 02.03.2013
Refund from Scoot Airlines / GoIbibo – Rs.21,000/- : Mr. Ganesh of Visakhapatnam 530003 filed a complaint with us on 29-03-2021 regarding refund from Scoot Airlines for the flight tickets booking done through Go Ibibo. As per the customer, the flight was cancelled by the Airlines and the customer was informed that the refund will be processed through the booking agent Go Ibibo. However, even after a year the customer did not get his refund. ICF took up the matter with the Airlines and GoIbibo a… Read moreVisakhapatnam, Andhra Pradesh 530003
Replacement of Videocon fridge – Rs.30,000/-: Mr. Anwar Husain of Meerut, Uttar Pradesh purchased a Videocon refrigerator on dated 22.05.16. But the Refigrator was showing the Teprature error from its 1st running. Mr. Husain requested the company to replace the product however the repaired the product twice but refused to replace. Mr. Husain posted his complaint with ICF on 24-07-2016 and the matter was taken up with the company / dealer. Finally the company replaced the unit on 06-08-2016 … Read moreAnwar Husain, Meerut, Uttar Pradesh
Refund from Fossil – Rs.2097/- : Vijeta Hegde of Bangalore, Karnataka,560097 purchased an item from Fossil India website (online) on July 22nd 2021 and the item was delivered to her on July 25th 2021. The Since the item was not matching her expectation, she raised a return request with the company on July 25th 2021 and after repeated follow ups with Fossil India , the item was picked up on 9th Aug 2021 and it reached Fossil India warehouse on 11th Aug 2021. However, customer did not receive re… Read moreBangalore, Karnataka 560097
ICICI Bank levies penal charges without intimation – reversal requested by customer: Dr.Boopathi Manickam of Madurai (psbmmba(at)yahoo.co.in) on 14-10-2009 – ICICI bank had debited Rs.365.00/- on 07/03/2009 as penal charges for Jan 2009 and Rs.358.48/- on 28/03/2009 as penal charges for Feb 2009 from the customer’s current a/c. without intimation about upward revision of monthly average balance. The customer complained to the branch manager many times orally and also in writing. Since no … Read moreICICI Bank - 24.10.2009
Refund claim against Yatra.com – Rs.5089/-: Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was … Read moreMr. Sumeet Kumar, Delhi - 07.03.2010
Refund from Air Asia – Rs.14,036/- : Mr. Soumavo Sarkar of Bangalore 560083, Karnataka booked 2 tickets with AirAsia for 14th June 2020, flight number – I5-1982 via website happyeasygo.com. The total ticket costing was Rs. 14,036.00. However on 30th May, 2020, the airlines cancelled the flight due to operational reasons and customer got the confirmation on registered mobile number with no confirmation about the refund. Since then customer tried to contact the AirAsia customer service center… Read moreBangalore 560083, Karnataka
Refund from Travolook – Rs.17,825/- : Ms. Niharika Pilla of Visakhapatnam, Andhra Pradesh 530013 booked flight tickets from Srinagar to Visakhapatnam on 22/04/2021 for INR17825 and after payment she got a mail that the booking got cancelled due to rise in price and was told that the amount will be refunded within 10-15 days. Even after 15 days she did not get and submitted her complaint with ICF on 11/6/2021. ICF took up the matter with Travolook and the customer got her money back by 15/6/2… Read moreVisakhapatnam, Andhra Pradesh 530013
Refund for defective product from Homeshop18: Mr. Suman Macherla of Moula Ali, Hyderabad, Andhra Pradesh (Email: mac.sum[at]gmail.com) purchased Wespro charger(order no:948245695 from HomeShop18 and received a defective product on July 8th 2014. As per return policy he mailed them on 9th July 2014 but did not get any response for his mails and telephone calls. He posted his complaint on 22-07-2014 and the matter was taken up with Homeshop18. Mr. Macherla got refund by 27-07-2014.Moula Ali, Hyderabad, Andhra Pradesh
Reund from jblcharge2 – Rs.2,500/- : Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in. He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018.Udupi 576101, Karnataka
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