Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Short delivery by Allschoolstuff.com – Rs.390:
BINDU MENON, BARODA, Gujarat ordered some products from allschoolstuff.com on 29th Jan 2013 by paying Rs. 390. (order number : 737358). From the next day of the booking, the status shown on their website showing “ready for shipping” but the product was not delivered. When enquired she was asked to wait for 15 days. After 15 days the delivery was postponed. She posted her complaint with ICF on 07-03-2013 and finally got refund for the undeliv…
Allschoolstuff.com - 19.03.2013
Delayed delivery by Niteo Furnitures – Rs.5,700/-: Mr. Chandraprakash of Thane, Maharashtra (Email: cp_ecs[@]yahoo.com) booked a Regular 5-shelf shoe rack from Niteo Furnitures at BKC Furniture Expo vide bill no. 3316 dated 24/08/2014. He had paid an advance of Rs. 1000/- also. In the bill the delivery date mentioned was 2 weeks. Also the sales person committed that the delivery will be made in 2 weeks time. However, even after passing of 2 weeks delivery was not made and he was given false as…
R.R.Chandraprakash, Thane, Maharashtra
Complaint against Syberplace for refund – Rs.11,476/- : Ramya Gopinath of Chennai 600006, Tamil Nadu ordered 2 mobiles. She later cancelled one order and was waiting for the other order. However, she neither received refund for the cancelled order nor the product for the other order. There was no message from company regarding product delivery or refund. She posted her complaint with ICF on 22-03-2016 and the matter was taken up with the parties concerned. After much follow-up and guidance, th…
Ramya Gopinath, Chennai 600006
Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014.
Vashi, Navi Mumbai, Maharasthra
Refund claim against builder/developers – Rs.62,000:
Mr. Abhi Tripathi of 3/5 Oxgangs Drive, UK (ukabhi(at)gmail.com) had paid an advance of Rs.61,000/- to a Mumbai based builders for their project near Pali (Mountain Heights) in January 2008. Since there was no developments in the project for quite a long time Mr. Tripathi sought refund. He was given 2 refund cheques on 07-11-2009 which are dated 25-05-2010 and 25-06-2010. Mr. Tripathi posted his complaint in our site on 02-01-2010 and the s…
Mr. Abhi Tripathi, Oxgangs Drive, UK - 10.05.2010
Refund from Housefull – Rs.4,420/-: Mr. Arnab Sircar of Kolkata, West Bengal had ordered for some furniture with Housefull. Out of many items one sofa was not delivered and Mr. Sircar raised a complaint with Housefull. Due to delay in delivery, the customer asked for cancellation and refund. However, the company did not respond or act even after many emails. The customer posted his complaint with ICF on 04-12-2015 and the matter was taken up with the company. The customer got his refund by 10-12…
Mr. Arnab Sircar, Kolkata, West Bengal
Memory card not delivered by Homeshop18 – Rs.299/-:
Satish.R of Chennai, Tamilnadu (Email:email@example.com) ordered Sandisk 4GB memory card In HOMESHOP18 ON LINE on 16-10-12 and was informed that the same will be delivered in 6 days. Until 2nd November the product was not delivered and Mr. Satish posted his complaint with ICF. The matter was taken up with Homeshop18 and Mr. Satish finally got the refund for the product.
Homeshop18 - 04.11.2012
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f…
Taniya Roy, Durgapur, West Bengal