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Complaint regarding refund from Amazon

I used rupay debit card for a transaction at AMAZON and i cancelled that order on 10th November 2018. I received the Refund Reference Number from amazon, but the amount 1993 is not credited to my account. Refund Reference Number-83xxxxxxxx17 sathish subramanian gobi(tk), Erode 638110, Tamil Nadu Email: sxxxxxxxxxxo@gmail.com

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