An online shopping company named- “B Teleshopping” had given an advertisement of selling an Android mobile phone through an online shopping site that is www.olx.in. I ordered the same product but at the time of delivery I received a complete different product I order an Android phone but I received a keypad phone from the seller. When I asked about it from him, he said that he would be replacing the product and will send me the right product that i have ordered, but no replacement was done. I decided to place a refund request but they said that we won’t refund until we get the product back, so i asked them to send anyone from their side to take the order back but they said we won’t send anyone and so u will have to courier the product to us. I did everything as they asked me to do, I went to the courier office and through courier i sent the product back to them, they received the courier on 3rd of april and till today that is 16th of april, they did not send me any refund and neither they are receiving my phone calls. Please help me to get my refund back from these fraudsters .

Ruchit Anand
Hazaribag 825301, Jharkhand
Email: rxxxxxxxxxx5@gmail.com



This article has 1 comment

  1. Dear Ruchit,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand the concern, however, we would request you to please share these details with us on our email address safety@olx.in.

    – Your registered number on OLX.
    – Transaction receipt, in context of the payment, made.
    – Ad id through which you have contacted the seller.
    – Chat/message history with the seller.
    – Contact Number/email address of the seller.

    This will help us not only take appropriate action on such accounts and also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX

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