An online shopping company named- “B Teleshopping” had given an advertisement of selling an Android mobile phone through an online shopping site that is www.olx.in. I ordered the same product but at the time of delivery I received a complete different product I order an Android phone but I received a keypad phone from the seller. When I asked about it from him, he said that he would be replacing the product and will send me the right product that i have ordered, but no replacement was done. I decided to place a refund request but they said that we won’t refund until we get the product back, so i asked them to send anyone from their side to take the order back but they said we won’t send anyone and so u will have to courier the product to us. I did everything as they asked me to do, I went to the courier office and through courier i sent the product back to them, they received the courier on 3rd of april and till today that is 16th of april, they did not send me any refund and neither they are receiving my phone calls. Please help me to get my refund back from these fraudsters .
Hazaribag 825301, Jharkhand