Complaint against Trackon couriers for non-delivery

After repeated followup with Trackon Couriers at Indra Market office Mandi pincode:175001 Since past three months(2-Jan-16) I have been asking for POD details for my Courier sent to nasik Docket Number:461629667 dated 20-Aug-2015.
After repeated request ambala trackon office only confirms Courier is been sent to Nasik location and the parcel is sent to Delhi and Mumbai and then to Nasik.

Nasik Trackon office doesnot provide any information. The last they say is they cannot provide information for more than 3months old.

If Courier is not delivered it should have been returned back to Sender which has not received by me or Mandi office.
If courier is delivered to Nasik Office what is wrong with providing POD details in any format(Physical records is also ok as same needs to provide to my office for record as this is urgent record and consignment is worth 50000 Rupees)

Kindly help me with the same. If parcel is delivered kindly provide me POD in any form(Scan copy of Physical receipt of goods)

Mragendra Kumar Verma
Kullu Road Paddal Mandi 175001, Himachal Pradesh
Email: / 13/04/2016 / 3:55 pm

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