Refund from Big Bazaar – Rs.16,089/-: Mr. Suresh Vishwanathan of Mumbai had purchased some goods from Big Bazaar, Nashik Road for an amount of Rs.16089/-. After purchase, his debit card was used to make the payment. At first instance POS machine did not respond and the card was used on another and the payment was made. However, Mr. Suresh was shocked to find that his account was debited twice for the same amount. He contacted Big Bazaar and SBI but he did not get his money back even after many…
Suresh Vishwanathan, Mumbai
Refund from Emyntra -Rs.5,846: Mr. Ajay Shah of Worli, Mumbai, Maharashtra (akscain[@]gmail.com) ordered for shoes through emyntra.com. After the initial payment of Rs.2,890/- he was lured to pay additional sum of Rs.2,956/- towards complimentary Lenovo Tablet. However, none of these products were delivered and instead he was offered new schemes and he was asked to pay more money. Mr. Shah posted his at ICF on 29-12-2014 and the matter was taken up parties concerned. Finaly he got the refund by …
Ajay Shah, Worli, Mumbai, Maharashtra
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and…
Abhishek Verma, Nagawara, Bangalore 560077
Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-:
Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte…
Oriental Insurance - 05.07.2012
ICICI Bank levies penal charges without intimation – reversal requested by customer:
Dr.Boopathi Manickam of Madurai (psbmmba(at)yahoo.co.in) on 14-10-2009 – ICICI bank had debited Rs.365.00/- on 07/03/2009 as penal charges for Jan 2009 and Rs.358.48/- on 28/03/2009 as penal charges for Feb 2009 from the customer’s current a/c. without intimation about upward revision of monthly average balance. The customer complained to the branch manager many times orally and also in writing. Since no …
ICICI Bank - 24.10.2009
Cancellation of ticket by Spicejet – Rs.5,000/-:
Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve…
Spicejet - 11.04.2013
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.
Radhika Bansal, Gurgaon, Haryana
Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016.
- Indiranagar, Bangalore 560008
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Yepme – Rs.1,280/-:
Mr. Sudhir Jena, Shillong, Meghalaya 793014 (drsudhirkumarjena[at]gmail.com) booked one item through online on dated 04/04/2013 vide order no is 1870949 which was not delivered even after repeated complaints. Therefore on 27.04.2013 he requested them to refund the money but the refund was not forthcoming. He posted his complaint with ICF on 02-05-2013 and finally got his money back by 03-05-2013.
Yepme - 03.05.2013Shillong, Meghalaya