Complaint regarding Eureka Forbes service under AMC

In year 2015 we have purchased Eureka Forbes water purifiers Magna RO + UV and after one year we purchased 2 Years AMC by paying more than Rs 9000 and after one year the machine is not working properly. My parents has made multiple complaints by phone. I myself stay outside of India and I have made several complaints online by email and by phone but every time someone says a technician will go but no one comes yet. Now it’s almost two weeks and my parents are so frustrated that they want to bring technician from outside.

Biswajit Roy
South 24 Parganas, Kolkata 700152, West Bengal

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