Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up w…
Javed Akhtar, Kota, Rajasthan
Hidden charges by Makemytrip – USD 70.50 (approx INRS 3,650):
Sainath Akula, Parkcrest Cir, VA (Email: sainath.a(at)gmail.com) purchased travel tickets from http://www.makemytrip.com for self and family. After the transaction he noticed additional fee of $70.50 as Foreign Transactional fee in credit card statement which was never disclosed by the agent. He raised complaint and sent and email via MMT’s website but there was no response. Mr. Akula posted his complaint with ICF on 23-11-2012 and the ma…
Makemytrip.com - 27.11.2012
Voltas AC unit replaced:
Laxmidhar Mohanty, Nanmangalam, Chennai, Tamilnadu (ldmohanty(at)rediffmail.com) had posted a complaint on 08-06-2010 with regard to defective AC unit and poor service from Viveks, Chennai. ICF submitted the complaint to Voltas and Viveks and the defective unit was promptly replaced with a new one and properly installed on 14-06-2010.
Laxmidhar Mohanty, Chennai, Tamilnadu - 14.06.2010
Refund from Jet Airways – Rs.6,795/-: Ms Meenakshi Babu of Chembur, Mumbai 400071, Maharashtra (Email: meenababu[at[hotmail.com) tried to book a ticket to Coimbatore through Jet Airways operator for travel on 09-04-2014. After going through all the steps and taking all the details, the operator said the ticket could not be booked due to their system error. Ms. Meenakshi Babu therefore booked the ticket online. However, when she check her mail box she was surprised to see two bookings (includin…
Hitachi Airconditioner Service – Mr. Akash Pandey of Rajajipuram, Lucknow 226011 had purchased one Hitachi air conditioner on 24/06/2013 from Lucknow. There were several issues with the AC for which he had paid to the company but even though my problem has not been yet resolved. The compressor of the AC was in warranty period and he had egistered complaint of it too but they were not attending the same. Mr. Pandey posted his complaint with ICF on 21-05-2017 and the matter was taken up with the …
Refund from Rediff.com shopping – Rs.1,328/-: Susheel Kumar of Manimajra, Chandigarh (sush_kumar3[@]rediffmail.com) bought a product from rediff.com on 30-11-2014 but did not receive the product even after two weeks. He was given an AWB number but it did not exist. He then requested them to cancel the order but rediff.com was not willing to cancel the order. He posted his complaint with ICF on 14-12-2014 and the matter was taken up with Rediff.com. Mr. Kumar got his refund by 19-12-2014.
Mr. Susheel Kumar, Manimajra, Chandigarh
Customer charged for unsolicited debit card – Complaint against ICICI Bank:
Dr. Boopathi Manickam of Madurai (email@example.com) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.
ICICI Bank - 30.12.2009
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende…
Mr. T. Kumarasamy, Chennai
Karbonn mobile service – Rs.12,000/-: Mr. Nagamallappa of Bangalore, Karnataka (nagamallappa[@]toyota-kirlsokar.co.in) had purchased Karbon Mobile S9. After 6 months, it was not switching on. The service center suggested battery problem but even after checking with another battery the problem was not resolved. The device was submitted to the service center but even after a month it was not returned. Mr. Nagamallappa posted his complaint with ICF on 21-11-2014 and finally got his device replaced.…
Nagamallappa, Bangalore, Karnataka
Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015.
Mr. Ramachandra Prabu, Chennai