Lenovo Laptop Diwali extended warranty Offer:
Swapnil Chaudhary of Dombivli(East), Maharashtra (Email: swapnil1011(at)gmail.com) booked for a Lenovo Laptop which came with extended warranty offer or free gifts. Mr. Chaudhary opted for extended warranty offer. However, it was later found that he was not given the extended warranty and he did not even receive the gifts which Lenovo said have been dispatched. Mr. Chaudhary posted his complaint on 25.11.2012 and the matter was taken up with Lenov…
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.
Shrawani Silwal, Bangalore
Sambuddha Dasgupta, Guwahati, Assam
Replacement of Micromax Mobile – Rs.7,200/-: Mr. Sambuddha Dasgupta of Guwahati purchased one Micromax Q413 mobile on 6 October 2016. He submitted the device with the service centre on 17-04-2017 for various issues but did not get delivery of the phone even after 15 days. Mr. Dasgupta posted his complaint with ICF on 03-05-2017 and the matter was taken up with Micromax. Finally, Mr. Dasgupta got a new replacement pone on 12-05-2017.
Complaint regarding ICICI Bank credit card settlement:
Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/-…
ICICI Bank - 30.06.2010
Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015.
Ankur Saraf, Indore, Madhya Pradesh
Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
SB account debited twice for a single ATM withdrawal – complaint against SBI, Bhopal – Rs.600/-:
On 8-7-09 Mr. Alam of Bhopal had drawn a sum of Rs.600 and Rs.100 from Koh-e-Fiza Bhopal SBI ATM. He complained that his account was debited twice for Rs.600/-. He had lodged a complaint with the bank accountant on 10-07-2009 but there was no response from the bank. Mr. Alam posted his complaint in the ICF site on 31-07-2009 and ICF had duly taken up the matter with the higher authorities of the b…
Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0…
XLRI, Jharkhand - 08-09-2013
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with…
Chanmari, Aizawl 796007, Mizoram