Complaint regarding non-delivery of document by Trackon couriers

The courier send to our company’s purpose on our company’s address by TRACKON Courier, delivery note date – 17-11-2018. Despatch Document date – 19-11-2018. dispatched from Mumbai, had reached to the Lucknow hub on 23-11-2018 but is not delivered to us till to date.

After extensive inquiry, it is said that the courier will be delivered today. When we asked the reason for delay, as we are paying more for courier to get the items with in time. But these people just neglected the delivery.

These people take things granted that the person had to take the items, whether pre paid or on topay basis. Even if the complaint is done to their company, no action is taken.

In case of Trackon company the option of the complaint itself is not there in their web site, which is even more surprising.

May I request to take strong action against this, and some penalty had to be levid on these courier companies so that they learn a lesson and deliver the items in stipulated time

Raebareli Road, Lucknow 226025, Uttar Pradesh

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