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Complaint regarding poor cable TV service

I am staying in Guwahati, jyoti path, and I took cable connection from DD Communication sani mandir lane, Guwahati-781018 my stb no-1308C9919490051291 AND card no 01764939138-4 but after several request o my cable operator person they are not giving proper service, kindly take some action and i have paid advance one month fees.Every evening I have no connection.

mithun sen
jyoti path, guwahati 781025, Assam
Email: mxxxxxxxxxxx7@gmail.com

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