PVR ticket booking problem Rs.1,015/-:
Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this …
Refund from Bagittoday – Rs8,150/-
Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu
(Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac…
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-:
Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.
Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
Reena Panchal, Thane, Maharashtra
Billed more than MRP by Hindware – Rs.844/-:
Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione…
Repair of Micromax Tab: Mr. Akash Pandey of Rajajipuram, Lucknow 226011, UP submitted his Micromax tablet to their service centre on 11-06-2016 for out-of-warranty service. However, even after two months, the tablet was not repaired. He posted his complaint at ICF on 14-08-2016 and the matter was taken up with Micromax. Finally, Mr. Pandey got his table serviced free of cost and the issue was resolved by 05-09-2016.
Akash Pandey, Rajajipuram, Lucknow
Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-:
Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint…
Yatra.com - 16.10.2009
Refund of booking amount from Hyundai showroom – Rs.50,000/:
Mr. Vishal Guptal of Powai, Mumbai (vishal.vgupt(at)gmail.com) had paid an advance of Rs.50,000/- to A1 Hyundai dealer at Andheri (E), Mumbai against Hyundai i10 Asta 1.2 WS GLS AT on 04-07-2010. However, even after waiting for 32 days for the delivery, A1 Hyundai failed to get an allotment of the vehicle from Hyundai and kept were making false promises. Mr. Gupta cancelled his booking on 06-08-2010 and asked the refund of booking …
Hyundai Showroom - 22.08.2010
Refund from MakeMyTrip – Rs.18,500/- : Ms. Alka Sachdeva, Okhla, Delhi booked ticket for her son under booking no. IN1410B4S146301 for the sector Mauritius to Delhi. She cancelled this on 16 Jan 2015 and ask for the refund. Makemytrip confirmed the refund of Rs.18,500/- will be made after the deduction. MMT said that refund will be processed within 5 days. However, even after a month the customer did not get refund. She posted her complaint with ICF on 19-02-2015 and the matter was taken …
Alka Sachdeva, Okhla, New Delhi