Complaint regarding refund from Shop CJ

I had ordered 3 in 1 Vlcc facial kit from Shop CJ, order no 20151103090458, Docket No: 230093126, Amounted to Rs. 1248/- but they sent me wrong product. Instead of facial kit they sent me whitening kit and that too half the product of kit was missing.

I complained regarding same and after calling them several times i received call back after 20 days saying that they cant replace the product so you will get refund for the same. For more then a week nobody came to pick my product. Then again after calling them for 3 – 4 times they arranged reverse pick up on 19th Nov.15, and they said that i will be receiving my refund within 15days . buts now its more then a month i have not received my refund, nor they are replying towards my complaint. I am calling they every after 2 days. They say u will receive call by 6 pm but they dont call me. Sir please do the needful towards my problem.

Radhika Kolambkar
New Vaddem, Vasco-da-gama 403802
Email: / 22/12/2015 / 12:03 am

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